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Privacy policy

Privacy Policy

Last Updated: January 16, 2025

Administrator of Personal Data

The administrator of personal data is: THE SSC Sp. z o.o. Address: ul. Wadowicka 12, 03-093, Warsaw, Poland NIP: 5243025161 KRS: 0001143647

Data Protection Officer (DPO) Our company has not appointed a Data Protection Officer. For all data protection related matters, please contact us at hello@thessc.com.

This Privacy Policy explains how THE SSC ("we," "our," or "us") collects, uses, and protects your personal information when you visit, use our services, or make a purchase from thessc.club (the "Site") or otherwise interact with us through our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" refers to any user of our Services, including customers, website visitors, or any individual whose personal data is processed by us.

  1. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal obligations, or other operational requirements. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. In certain cases, we may notify you by email or through a notice on the Site, as required by applicable law.

  1. Personal Data We Collect

We collect and process your personal data to provide and improve our Services, comply with legal obligations, and communicate effectively with you.

Information You Provide Directly

  • Contact Information: Name, email address, phone number, billing address, and shipping address. Legal basis: Contract performance and our legitimate interests
  • Order Information: Payment details (excluding full card details, which are processed securely by our payment processors). Legal basis: Contract performance
  • Account Details: Username, password, and other account-related information. Legal basis: Contract performance
  • Support Requests: Any information you include when communicating with us. Legal basis: Contract performance and our legitimate interests

Information We Collect Automatically

  • Usage Data: IP address, browser type, operating system, referral URLs, time and duration of visits, and other interaction data collected via cookies and similar technologies. Legal basis: Legitimate interests and consent where required
  • Cookies: Information collected using cookies or similar tools. Details of the cookies used are outlined in our Cookie Policy. Legal basis: Consent for non-essential cookies, legitimate interests for essential cookies

Information We Obtain from Third Parties

We may receive your personal data from:

  • Service Providers: Payment processors, delivery services, and IT support providers. Legal basis: Contract performance and legitimate interests
  • Marketing Partners: If you engage with our advertisements or promotions. Legal basis: Consent
  1. Data Retention Periods

We retain your personal data for specific periods:

  • Account Information: While your account is active plus 3 years after account closure
  • Order Information: 5 years from the date of purchase (to comply with tax regulations)
  • Marketing Communications Data: Until you withdraw consent
  • Support Communications: 2 years from the last interaction
  • Usage Data: 13 months
  • Cookie Data: Varies by cookie type (see Cookie Policy for details)
  1. International Data Transfers

We transfer data outside the EEA to the following countries:

  • United States - for cloud storage and email services
  • India - for customer support services

We ensure appropriate safeguards through:

  • EU Standard Contractual Clauses with all non-EEA service providers
  • Transfer Impact Assessments for each recipient country
  • Additional technical measures including encryption and pseudonymization
  1. Automated Decision Making and Profiling

We engage in the following automated processing:

  • Order Fraud Detection: Automated systems review orders for potential fraud based on patterns and risk factors
  • Marketing Personalization: Content and offers are automatically tailored based on your browsing behavior and purchase history

You have the right not to be subject to automated decision-making, including profiling, which produces legal effects or similarly significantly affects you. You can contact us to:

  • Request human intervention
  • Express your point of view
  • Contest any automated decision made about you
  1. Retention of Personal Data

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal, tax, and regulatory obligations.
  • Resolve disputes and enforce agreements.

Specific retention periods vary depending on the type of data and applicable legal requirements.

  1. Your Rights

You have the following rights under GDPR:

  • Right of Access: Request information about how your data is processed and access your personal data.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request deletion of your data, subject to certain exceptions.
  • Right to Restrict Processing: Limit how your data is processed in specific circumstances.
  • Right to Data Portability: Receive a copy of your data in a structured, commonly used format.
  • Right to Object: Opt out of processing for direct marketing or based on legitimate interests.
  • Right to Withdraw Consent: Revoke consent for specific processing activities.

To exercise your rights, contact us at hello@thessc.com. We may request proof of identity to process your request.

  1. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we use appropriate safeguards, such as:

  • Standard Contractual Clauses approved by the European Commission.
  • Transfers to countries deemed to provide an adequate level of protection.

You can request more information about these safeguards by contacting us.

  1. Cookies and Online Tracking

We use cookies to:

  • Improve user experience and functionality.
  • Analyze website traffic and performance.
  • Support marketing efforts.

You can manage cookie preferences through your browser settings or by using our cookie management tool available on the Site.

  1. Security of Your Data

We implement technical and organizational measures to protect your personal data, including:

  • Encryption during data transmission.
  • Access controls to limit unauthorized access.
  • Regular reviews of security practices.

Despite these measures, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

  1. Complaints

If you have concerns about our data practices, please contact us at hello@thessc.com. You also have the right to lodge a complaint with your local data protection authority. A list of EEA supervisory authorities is available here.

  1. Contact Information

If you have questions or wish to exercise your rights, contact us at:

We act as the data controller for the purposes of GDPR compliance.